Highly Trained Restoration Specialists

SERVPRO has been redefining the mitigation and restoration. The National Training Center teaches restoration and mitigation skills to Franchise Owners and insurance industry employees.

SERVPRO of Northwest Long Beach have received a certificate after completion of course materials and an examination, Including; Crew Training, Fire Restoration, Water Restoration, Carpet and Upholstery Cleaning.

A 15 day in-house, hands-on training program at our corporate training facility, designed primarily for franchise employees, Including; Fire Restoration, Water Restoration, Mold Mitigation.

The IICRC, or the Institute of Inspection, Cleaning and Restoration Certification, is a certifying body for the cleaning and restoration industry.

SERVPRO is an approved IICRC Training School that offers year-around classes in the following categories; Fire Restoration, Water Restoration, Applied Structural Drying.

IICRC Training and Certification


The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation


All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Northwest Long Beach offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)